πŸ– Roxy Palace Scam or not? +++ Our Review from azas17.ru

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Max cash out:
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Excellent online casino very helpful staff available 24/7 by email it seems. Any questions I had they where quick to help me with clear and polite answers, as for​.


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A7684562
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 200

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A7684562
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 200

Play casino games at one of the best online casinos in the UK. At Roxy Palace Casino you get up to Β£ in free bonus money.


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A7684562
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 200

Excellent online casino very helpful staff available 24/7 by email it seems. Any questions I had they where quick to help me with clear and polite answers, as for​.


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roxy palace online casino reviews

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A7684562
Bonus:
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WR:
60 xB
Max cash out:
$ 200

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roxy palace online casino reviews

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A7684562
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 200

Roxy Palace Casino Review. Roxy Palace is one of the better-known online casinos, since they have been in operation since Quite honestly, in the easy.


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roxy palace online casino reviews

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A7684562
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 200

Play casino games at one of the best online casinos in the UK. At Roxy Palace Casino you get up to Β£ in free bonus money.


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roxy palace online casino reviews

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A7684562
Bonus:
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WR:
60 xB
Max cash out:
$ 200

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A7684562
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WR:
60 xB
Max cash out:
$ 200

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WR:
60 xB
Max cash out:
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roxy palace online casino reviews

This site is the biggest joke iv'e ever came across iv'e got jobs without less documentation. The customer Help Chat ,you could tell the operator Marie was reading off a script with the answers she gave. After 2 weeks of sending doc's back and forth, they say I am now verified. I am a verified member and they have all the documents they need for paying out. And congratulated me on my win which they didn't have to do so I appreciated that As for anyone upset about the whole bonus thing it clearly states it in the terms and conditions. Sally: I am sorry to hear you feel this way John. I am still in reverse holdings on only bucks, I can't believe that they can't cash out bucks, is this place broke or what? Such a terrible casino. Been a member here years. Sally: i apologise if you were unaware of this john: will my money be donated to charity? Closed my account but it wasn't closed so ended losing more on their slow servers and delayed video feeds. Nicer staff more fairness all round no wagering on any regular bonuses! I will give credit when its due. Thanks for the hassle! It seems to go in circles around this site if you want to cash out. Utter lies they are just stealing from me quite obviously. I for one will never use their site or company again and i urge people to use the sites that pay out as soon as you request like skybet or bet I have nothing to do or Im not associated with any other these other companies but it has to be a air playing filed for both Company and Customer. Absolutely terrible site with terrible customer servicecand glitching games. I then went though another week of sending instadebit info, and having to update my address with instadebit as well. Of course I can reserve the withdrawal if I want to play again. If you ever want to cash out from this place you might have to go visit them in Malta or where ever they are from. So I should have receive a refund, This happened times each time I complain about the issue it would take a day to resolve I managed to receive 2 refunds however I know for a fact that I still have funds missing. I finally received my from Instadebit from Roxy Palace, although I won't see it in my bank account for another days, I am finally glad this is done and over with. The customer service during these stressful times was excellent, very polite and professional. This does not work for table games as I will have to lose everything online to play long enough to cashout! I won money on the 18th April its now the 22nd April and they are using the Easter holiday weekend for not processing my withdrawal as an excuse for it taking so long. Roxy Palace, I deposited 50 and received a bonus, and I played all night long, 3 days straight on and off. This then ties you into wagering requirements of 20 times your bonus and deposit. Please request an email from the bank confirming your address john: sally no ive had enough all i want is my money refunded end of story john: all that for this a bit of a joke i'd say sally Sally: I am sorry for the inconvenience john: dont be all i want is a refund Sally: We will need you to provide some sort of proof of address please john: ive given you my license all the proof you need Sally: The proof of address needs to be dated within the last 3 months john: well then we are at an impass how do we resolve this Sally: If you have online banking you can request statement in PDF file which will confirm your name and address john: yeah sally another couple of days no doubt Sally: I am very sorry this would be the only way to resolve this john: sally i was looking there another 5 days would you wait? Wagering requirements are shocking ,Totally unrealistic and unfair! Sally: No sorry the funds would remain on the account. Trying to reconnect Disconnection in seconds. Biggest scam going!!! What they are doing is illeagal and I will be taking this further. This is not the site for making withdrawal, I wish they were more careful taking the money, but they are not! Sally: I have not received this john: seriously File attachment upload has started. Overall great experience thanks.{/INSERTKEYS}{/PARAGRAPH} Very fair up to date place. Connection resumed. {PARAGRAPH}{INSERTKEYS}Refused to pay me my money unless I send my wage slips etc to Red32 who is their sister company and whom I had an account with 2 years ago. Just recently signed up to Roxy Palace, at first it was great! Well funny thing about continuously playing baccarat is in the end you always lose. And would not recommend. We would need something like a utility biil or bank statement which needs to be dated within the last 3 months Sally: Once received we advise to allow up to 24 hours for our security team to review documents. I expect better from the UK!! This resulted in me losing my winnings and completely ruining my experience with this casino. So here goes another week of trying to get my thousand dollars back, then I foolishly gamble bucks slowly during this time. This effectively means that you have to spend weeks if not months to get your deposit back no matter how much it is. After the payment teams says "go ahead and make another withdrawal" in the system, I go into the system again to withdraw the bucks remaining in the account, and now 48 hour hold is on again. Almost likely to send any excuse not to pay me, taking advantage of the fact I can reverse the winnings. You have to get out when your up and doing really well. After days of contacting Customer service and requesting to check my gameplay with their software provider, they have finally refunded me for my bets. They do this automatically without your consent. I have played and wagered the required amount, I wanted to cash out dollars, I get emails that I have to send DOC'S, I send all required information, and I get all kind of delayed responses, Like the license was not clear, please re-send. But Roxy Palace will never be one of the greats. Sally: You would still need to verify in order to request to withdraw. File attachment upload has started. This is very bad business practice and will destroy their reputation. This is the last thing we need I know my colleague Holly already advised that the Drivers licence was not sufficient as proof of address. Never ever won lost every time. I thought since I am verified and they reversed the first deposit they would just cash out the remaining balance, but I had to go though the withdrawal option again, still waiting for the first withdrawal of bucks still! It's a great shame these companies hold on to your money so it can gain a few more days in their banks so they can earn this tiny little bit extra on their interest. Sally: You sent front and back of the card and your drivers licence on the chat Sally: The bank statement does not confirm an address. I want to deposit and play but by adding the bonus to my pot I have to play for ever to withdraw! The file bank statement pt2 3. But at least it is done! Next Update Friday, and I will let you know if I ever receive the money! Consequently you only notice when trying to work out why you cannot withdraw. Why can I not choose to ignore the bonus at Roxy? After 2 weeks Fantastic casino fair gaming in my opinion and most of all first class customer service. I will never be back. If I hear from them tomorrow I will update. Which was not solved due to lack of proof. It is always bonus cashout and withdrawal problems that tie people up in knots!! They where quick to answer my emails clearly and politely even when I sent them in the middle of the night they still responded. I won pounds on this site,quick enough to take your money but won't pay out! I thought the cash would be in the credit card, then they say I need to send Instadebit info, as credit cards can't be used. Never had any issues with roxy, fast payouts, fun slots and you can win there every now and then. Roxy palace will not remove the bonus so you can withdraw any winnings. Sally: Okay I am very sorry John I understand that this has not been simple for you however we have rules and regulations in place that we must adhere to. Stay away at all costs!! Your initial deposit is added to the free bonus if you want it or not and youre 35 X wagering reqirement for cashout also applies to your deposit. Hopefully I can get my bucks within the next 2 weeks, and I am not going to gamble on the site until I get my cash back at least. Is there anything else i can help you with? Not sure how withdrawals are not quicker, they could use some fresh cash out rules, not sure if I will ever gamble again there as well! If you only have online statements then you are welcome to take a screenshot john: i just sent them Sally: What did you send? They just took it! After registering, they double your first deposit with a bonus to the same amount. They are new kids on the block but they have got so many things wrong. Sally: Sorry i just checked and I cannot see that you have provided proof of address. Chat Mute sound. This is not the worst casino out there. Its about time these companies were hauled over the coals for their crap business practices all in their favour. Still waiting for my bucks from the site, if I get it I will update you, but this seems awfuly strange to waiting this long, when they take your payment right away from your card.